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Type:
Bug
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Resolution: Unresolved
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Priority:
Medium
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None
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Affects Version/s: 10.2.15
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Component/s: Server - Administration
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None
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2
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Severity 2 - Major
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1
Issue Summary
When an administrator creates/configures a Service Account and opens the "Resources" dropdown to assign Spaces, only 500 spaces are visible and searchable. In one instance with ~1400 spaces, spaces beyond 500 are completely unreachable from the dropdown and cannot be assigned to a Service Account.
The UI fires a single REST call when the dropdown loads:
GET /confluence/rest/service-accounts/latest/resources
{{ ?resource-type-id=spaces&query=&start=0&limit=1000}}
Despite requesting limit=1000, the dropdown never shows more than 500 spaces and does not paginate to retrieve the rest.
Steps to Reproduce
- Try creating a Service account via General Configuration → Administration → Service accounts
- Provide any Service account name and click on next
- Select the scopes from next page
- In the Select resources try searching spaces that comes at last when sorted by Space Name alphabetically
Expected Results
The search space should list and user can select and proceed.
Actual Results
If there are more than 500/1000+ spaces in the instance, then spaces that are at last won't be listed, as by default only the top 500 spaces are returned.
Workaround
Currently there is no known workaround for this behaviour. A workaround will be added here when available
Versions Tested
Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below:
| Testing Requirements | Version | Affected Version |
|---|---|---|
| Customers Reported Version | 10.2.15 | Yes |
| Most Recent Bug-Fix Release | ||
| Previous Major Release | ||
| Most Recent LTS | ||
| Previous Supported LTS | ||
| Other Versions.. | ||
| (Add rows as needed) |