ATST (Atlassian Troubleshooting and Support Tools) does not generate useful information in bandana.csv

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    • Severity 3 - Minor

      Issue Summary

      ATST (Atlassian Troubleshooting and Support Tools) does not generate useful information in bandana.csv

      Steps to Reproduce

      1. Install Confluence 10.2.2 or 10.2.11
      2. Generate a support zip
      3. Check database-queries/bandana.csv from support zip output

      Expected Results

      Should contain 'plugin.manager.state.Map' and 'atlassian.confluence.settings' data from BANDANA table

      Actual Results

      From Confluence 10.1.0 onwards, the bandana.csv file within the support zip no longer includes  'atlassian-confluence.settings' data from the BANDANA table.

      Additionally, from Confluence 10.2.11 onwards, even 'plugin.manager.state.Map' data is missing too (due to the source data no longer being in BANDANA)

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Krzysztof Dubanowicz
              Reporter:
              Malcolm Ninnes
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                Created:
                Updated: