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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 10.2.11
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Component/s: Core - Email
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None
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1
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Severity 3 - Minor
Issue Summary
Post upgrade - Confluence 10.2.11 or later fails to start if there is an issue with mail configuration
Steps to Reproduce
- Install Confluence 9.2.20 environment and configure respective mail configuration.
- Shutdown Confluence and then remove the file related to mail password from /shared-home/secured folder.
- Upgrade Confluence to 10.2.11 or later.
- Try and access Confluence application after the upgrade.
Expected Results
Confluence application should be accessible even if there is an issue with mail password.
Actual Results
Confluence application is not accessible post upgrade.
Workaround
Use https://support.atlassian.com/confluence/kb/recreate-default-secured-secrets-in-confluence/ to either delete "atlassian.confluence.smtp.mail.accounts" if mail server is not in use or recreate the password using the steps mentioned.