Excessive ERROR logs from AbstractDcdpJmxDataRetrieverV2 due to missing JMX tags in Confluence 10.2.13

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    • 3
    • Severity 3 - Minor
    • 4

      Issue Summary

      After upgrading to Confluence 10.2.13, the application logs are flooded with ERROR messages originating from com.atlassian.confluence.transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2. These errors are triggered by a Caesium background job (DcdpTierTransferJob) approximately every 2 minutes.

      Steps to Reproduce

      1. Install or upgrade to Confluence 10.2.13
      2. Ensure the Atlassian Troubleshooting and Support Tools plugin version 3.13.1 is installed and enabled.
      3. Wait for the Caesium scheduler to trigger the DCDP data collection job (typically every 2 minutes).
      4. Monitor the atlassian-confluence.log.
      2026-06-16 08:40:58,130 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.confluence.plugins.confluence-feature-discovery-plugin
 -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162
2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugin.notifications.notifications-module
 -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162
2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugins.authentication.atlassian-authentication-plugin
 -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162
2026-06-16 08:40:58,132 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.zdu.confluence-zdu-plugin
 -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162

      Expected Results

      The DcdpTierTransferJob should handle metrics with varying tags gracefully without logging ERROR level messages for expected variations.

      Actual Results

      The log is filled with the following error:

      2026-06-16 08:40:58,130 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.confluence.plugins.confluence-feature-discovery-plugin -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugin.notifications.notifications-module -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugins.authentication.atlassian-authentication-plugin -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 2026-06-16 08:40:58,132 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.zdu.confluence-zdu-plugin -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162

      Workaround

      To suppress the error messages:
      Via "Logging and Profiling"(temporary)

      1. Go to General Configuration → Logging and Profiling
      2. Add "com.atlassian.troubleshooting.dcdp" to the list via the text box under "Add New Entry"
      3. Set logging level to "FATAL"
      4. Click on "Add Entry"
      5. Click "Save" (bottom of the "Logging and Profiling" page)
      6. Refer Configuring Logging documentation for more details regarding logging configuration in Confluence

      Via "log4j.properties" file(permanent)

      1. Open up the /confluence/WEB-INF/classes/log4j.properties file
      2. Add the following line to the file: 
        log4j.logger.com.atlassian.troubleshooting.dcdp=FATAL

            3. Save the file
            4. Apply the same changes to the rest of the nodes
            5. Perform a rolling Confluence restart

      Versions Tested

      Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 

      Testing Requirements Version Affected Version
      Customers Reported Version 10.2.13 Yes
      Most Recent Bug-Fix Release    
      Previous Major Release    
      Most Recent LTS    
      Previous Supported LTS    
      Other Versions..    
      (Add rows as needed)    

              Assignee:
              Neha Garg
              Reporter:
              Naveen Ravi
              Votes:
              2 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: