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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Affects Version/s: 9.2.5, 9.2.6
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Component/s: Apps - Source Editor (Unsupported)
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1
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Severity 3 - Minor
Problem
When saving content via the Source Editor app , the editor window spins endlessly.
Environment
- Confluence 9.2.5 /9.2.6
- Source Editor 19.2.23 or 19.2.20
Steps to Reproduce
- Install Source Editor app version 19.2.20 or 19.2.23 on Confluence 9.2.5 or 9.2.6
- Navigate to any page and click Edit
- Click the <> (Source Editor) button in the toolbar
- Make any changes to the source code
- Click Apply
Expected Results
The content will save and the editor window will close.
Actual Results
The editor window spins endlessly
The below error is observed in the browser console logs:
batch.js?analytics-enabled=true&bvIsPrivacyModeEnabled=false&bvShowOldContentReport=false&bvUserLoggedIn=true&cefp_collab_enabled=false&cefp_ed_perm=false&cefp_is_admin=true&gatekeeper-ui-v2=true&healthcheck-resources=true&highlightactions=true&hostenabled=true&locale=en-US&tc-license-setup=true&theme.switcher=true&user-logged-in=true:6102 Uncaught TypeError: ed.plugins.colorTransformer.convertHardCodedColorsToTokens is not a function at batch.js?analytics-enabled=true&bvIsPrivacyModeEnabled=false&bvShowOldContentReport=false&bvUserLoggedIn=true&cefp_collab_enabled=false&cefp_ed_perm=false&cefp_is_admin=true&gatekeeper-ui-v2=true&healthcheck-resources=true&highlightactions=true&hostenabled=true&locale=en-US&tc-license-setup=true&theme.switcher=true&user-logged-in=true:6102:49 at batch.js?analytics-enabled=true&bvIsPrivacyModeEnabled=false&bvShowOldContentReport=false&bvUserLoggedIn=true&cefp_collab_enabled=false&cefp_ed_perm=false&cefp_is_admin=true&gatekeeper-ui-v2=true&healthcheck-resources=true&highlightactions=true&hostenabled=true&locale=en-US&tc-license-setup=true&theme.switcher=true&user-logged-in=true:20:407055 at Object.ignore (batch.js?analytics-enabled=true&bvIsPrivacyModeEnabled=false&bvShowOldContentReport=false&bvUserLoggedIn=true&cefp_collab_enabled=false&cefp_ed_perm=false&cefp_is_admin=true&gatekeeper-ui-v2=true&healthcheck-resources=true&highlightactions=true&hostenabled=true&locale=en-US&tc-license-setup=true&theme.switcher=true&user-logged-in=true:20:407086) at batch.js?analytics-enabled=true&bvIsPrivacyModeEnabled=false&bvShowOldContentReport=false&bvUserLoggedIn=true&cefp_collab_enabled=false&cefp_ed_perm=false&cefp_is_admin=true&gatekeeper-ui-v2=true&healthcheck-resources=true&highlightactions=true&hostenabled=true&locale=en-US&tc-license-setup=true&theme.switcher=true&user-logged-in=true:20:446775 at Object.ignore (batch.js?analytics-enabled=true&bvIsPrivacyModeEnabled=false&bvShowOldContentReport=false&bvUserLoggedIn=true&cefp_collab_enabled=false&cefp_ed_perm=false&cefp_is_admin=true&gatekeeper-ui-v2=true&healthcheck-resources=true&highlightactions=true&hostenabled=true&locale=en-US&tc-license-setup=true&theme.switcher=true&user-logged-in=true:20:446788) at batch.js?analytics-enabled=true&bvIsPrivacyModeEnabled=false&bvShowOldContentReport=false&bvUserLoggedIn=true&cefp_collab_enabled=false&cefp_ed_perm=false&cefp_is_admin=true&gatekeeper-ui-v2=true&healthcheck-resources=true&highlightactions=true&hostenabled=true&locale=en-US&tc-license-setup=true&theme.switcher=true&user-logged-in=true:6101:32 at Object.<anonymous> (batch.js?analytics-enabled=true&bvIsPrivacyModeEnabled=false&bvShowOldContentReport=false&bvUserLoggedIn=true&cefp_collab_enabled=false&cefp_ed_perm=false&cefp_is_admin=true&gatekeeper-ui-v2=true&healthcheck-resources=true&highlightactions=true&hostenabled=true&locale=en-US&tc-license-setup=true&theme.switcher=true&user-logged-in=true:6062:17) at i (batch.js?locale=en-US:68:25156) at Object.fireWith [as resolveWith] (batch.js?locale=en-US:68:25928) at l (batch.js?locale=en-US:68:77572)
The below error is observed in the atlassian-confluence.log:
2026-01-21 14:31:49,177 ERROR [http-nio-6925-exec-6 url: /c925/rest/sourceeditor/1.0/convert/toEditorFormat; user: admin] [editor.source.rest.FormatConversionResource] getEditorFormat TemplateId = null -- url: /c925/rest/sourceeditor/1.0/convert/toEditorFormat | userName: admin | referer: http://localhost:6925/c925/pages/resumedraft.action?draftId=163916&draftShareId=1db3057c-2102-45c9-b49d-6eae4174d7cf& | traceId: b2e9c92713a4c661
Workaround
Upgrade to Confluence 9.2.7 or later, which is unaffected by this behaviour.
Notes
N/A
