Allow Retry Operation button in Confluence when session/connection is lost

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Editor - Synchrony
    • None
    • 1

      Problem

      When editing a Confluence page, the connection to the Confluence server is sometimes lost. When this happens, attempting to Close or Update the page results in an error, preventing users from saving changes. 

      Suggested Solution

      Newer Jira versions now includes a "Retry Operation" button that automatically re-establishes the connection to the Jira server. We would like to request a similar capability in Confluence.

      When a user attempts to Close or Update a page and the server connection is lost, Confluence should automatically attempt to re-establish the connection (or provide "Retry" option), instead of failing with an error.

      Why This Is Important

      This would significantly improve usability and reduce user frustration.

      Workaround

      The current workaround is to open a new browser tab and navigate to any other confluence page. This action re-establishes the session/connection, after which the user can return to the original editing tab and successfully close/update the page to push changes to the server.

            Assignee:
            Unassigned
            Reporter:
            Sathya Ganeshan
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated: