Importing docx file through space tools doesn't work in Windows OS

XMLWordPrintable

    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 10.0.3, 10.1.1
    • Component/s: Page - Export / Import
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      Importing docx file through space tools doesn't work in Windows OS

      Steps to Reproduce

      1. Download Confluence 10.1.1

      2. Create a test space and few pages under it

      3. Go to Space tools > Content tools > Import

      4. Give the directory path mentioned in Confluence after placing docx files under it, which is below:

      C:\Program Files\Atlassian\Application Data\Confluence\shared-home\page-imports
      

      5. Click on Import

      Expected Results

      The docx file is uploaded

      Actual Results

      The page will be redirected to alphabetically ordered pages without any message related to import. The docx file is not uploaded

      Workaround

      To import a DOCX file:
      1. Create a new page (or go to an existing page).

      2. Use the "Import Word Document" option (usually under "More options" or the page tools menu).

      3. Select your .docx file and import it.

            Assignee:
            Unassigned
            Reporter:
            Sushree Shailaja Satapathy
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: