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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 10.0.3, 10.1.1
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Component/s: Page - Export / Import
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None
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1
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Severity 3 - Minor
Issue Summary
Importing docx file through space tools doesn't work in Windows OS
Steps to Reproduce
1. Download Confluence 10.1.1
2. Create a test space and few pages under it
3. Go to Space tools > Content tools > Import
4. Give the directory path mentioned in Confluence after placing docx files under it, which is below:
C:\Program Files\Atlassian\Application Data\Confluence\shared-home\page-imports
5. Click on Import
Expected Results
The docx file is uploaded
Actual Results
The page will be redirected to alphabetically ordered pages without any message related to import. The docx file is not uploaded
Workaround
To import a DOCX file:
1. Create a new page (or go to an existing page).
2. Use the "Import Word Document" option (usually under "More options" or the page tools menu).
3. Select your .docx file and import it.