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  1. Confluence Data Center
  2. CONFSERVER-101157

Broken UI Labels and Descriptions When Configuring JIRA for User Management in Confluence

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • None
    • 9.2.6, 9.2.8, 10.0.2, 10.0.3, 9.2.9
    • User - Management
    • None

      Problem

      When configuring Atlassian JIRA as the user management system in Confluence (via "User Directories"), the UI displays raw i18n keys instead of proper labels and descriptions. Additionally, there are duplicate fields shown.

      Environment

      Confluence DC

      Steps to Reproduce

      1. Navigate to Administration → User Directories
      2. Click Add Directory on the user directory
      3. Select Atlassian JIRA as the Directory Type
      4. Scroll down to advanced settings

      Expected Results

      • User-friendly labels and descriptions should be displayed for configuration fields.
      • No duplicated fields should be present.

      Actual Results

      Workaround

      N/A

      Notes

      • The issue appears to be related to missing or unregistered i18n resource keys in the plugin/module rendering the JIRA directory configuration.
      • This may be caused by incorrect atlassian-plugin.xml i18n definitions or a broken Velocity template.

              Unassigned Unassigned
              lwang3@atlassian.com Lei Wang
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                Created:
                Updated: