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Bug
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Resolution: Unresolved
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Medium
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None
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9.2.6, 9.2.8, 10.0.2, 10.0.3, 9.2.9
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None
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Severity 3 - Minor
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Problem
When configuring Atlassian JIRA as the user management system in Confluence (via "User Directories"), the UI displays raw i18n keys instead of proper labels and descriptions. Additionally, there are duplicate fields shown.
Environment
Confluence DC
Steps to Reproduce
- Navigate to Administration → User Directories
- Click Add Directory on the user directory
- Select Atlassian JIRA as the Directory Type
- Scroll down to advanced settings
Expected Results
- User-friendly labels and descriptions should be displayed for configuration fields.
- No duplicated fields should be present.
Actual Results

Workaround
N/A
Notes
- The issue appears to be related to missing or unregistered i18n resource keys in the plugin/module rendering the JIRA directory configuration.
- This may be caused by incorrect atlassian-plugin.xml i18n definitions or a broken Velocity template.