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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 9.2.5
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Component/s: Apps - Team Calendar
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None
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1
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Severity 3 - Minor
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1
Problem
In Confluence 9.2.x or newer environments, we are unable to subscribe team calendar .ics web url wi
th Outlook.
Environment
.Confluence 9.2.6
Outlook:
Steps to Reproduce
- Create a calendar using Confluence team calendar
- Disable "Turn On Shared Calendar Improvements" in outlook
- Use the steps from here to create an .ics url and try to subscribe from Outlook, using the steps described under : Subscribe with one-way synchronization (iCal)
- We also tried web-based, outlook 365, but noticed the same error.
- We are also not presented with a prompt for username/password
Expected Results
We should be able to see Team Calendar events in Outlook
Actual Results
- We are seeing error : We can't add the calendar for right now. Please try again later

Workaround
None
Notes
- We tried to capture packets from a Desktop outlook, but was not successful.
- If we used .ics file generated from Gmail, we noticed the same error.
- However, if we tried using the "secret address in iCal format" under gmail, it is read by Outlook without issues