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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Permissions - Space
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0
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Minor
Issue Summary
When impersonating a Guest user to access Confluence, the "Switch back to your account" pop-up is not presented, causing the user to get "stuck" in the impersonation. The avatar won't update for the impersonated user, giving the impression the impersonation didn't work.
Steps to Reproduce
- Find a guest user within Admin Hub and open the user details
- Click "... > Impersonate user"
- Notice how the impersonation pop-up warning containing the "Switch back" link will no the presented, causing admins to be "stuck" in this experience without a clear path to revert back to your account.
Expected Results
Similar to when you impersonate another user, the pop-up window containing the "Switch back" action link should be presented when impersonating a guest.
Actual Results
There is no pop up displayed at this moment. After clicking on log in as user, you will not see the pop-up window containing the CTA to revert back to your account.
Workaround
- Click on the User's Profile Picture (Top Right)
- Log out from Confluence and then login back with your user account