PDF export renders blank space for embedded Confluence database when IP allowlisting is enabled

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    • Severity 3 - Minor

      Issue Summary

      When IP allowlisting is enabled on a Confluence Cloud site, exporting a page containing an embedded Confluence database to PDF results in a blank space where the database content should appear. The database renders normally in the page view.

      Steps to Reproduce

      1. Enable IP allowlisting on a Confluence Cloud site
      1. Create a page with an embedded Confluence database
      1. Export the page to PDF

      Expected Results

      The embedded database content renders correctly in the exported PDF.

      Actual Results

      A blank space or loading indicator is displayed where the database content should appear.

      Workaround

      Temporarily disabling IP allowlisting restores normal PDF export behavior for embedded databases. However, this is not a viable long-term solution as it removes an important security control.

              Assignee:
              Unassigned
              Reporter:
              Kyungmin Kim
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                Created:
                Updated: