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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Page - Export - PDF
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None
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Severity 3 - Minor
Issue Summary
When IP allowlisting is enabled on a Confluence Cloud site, exporting a page containing an embedded Confluence database to PDF results in a blank space where the database content should appear. The database renders normally in the page view.
Steps to Reproduce
- Enable IP allowlisting on a Confluence Cloud site
- Create a page with an embedded Confluence database
- Export the page to PDF
Expected Results
The embedded database content renders correctly in the exported PDF.
Actual Results
A blank space or loading indicator is displayed where the database content should appear.
Workaround
Temporarily disabling IP allowlisting restores normal PDF export behavior for embedded databases. However, this is not a viable long-term solution as it removes an important security control.