Synced blocks fail to load on initial page view due to PermissionsService bulk permission-check error

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    • 1
    • Minor

      Issue Summary

      When a Confluence page contains a large number of synced blocks sourced from multiple pages, the blocks may fail to load during the initial page view. The page displays:

      “We’re unable to display this content at the moment”

      Clicking Try again allows the synced blocks to load successfully.

      The behavior appears to be related to the batch retrieval and bulk permission-check process used for synced blocks.

      Steps to Reproduce

      1. Create or open a Confluence page containing a large number of synced blocks.
      2. Configure the synced blocks to reference content from multiple source pages.
      3. Load the page.
      4. Observe that the synced blocks may fail to render and display:
      5. “We’re unable to display this content at the moment”
      6. Click Try again.
      7. Observe that the synced blocks load successfully after the retry.

      Expected Results

      All synced blocks should load successfully on the initial page view without requiring a manual retry.

      Actual Results

      The initial batch request fails, causing the synced blocks to display an error. A manual retry successfully loads the content.

      Workaround

      Click Try again. Observe that the synced blocks load successfully after the retry.

              Assignee:
              Marek
              Reporter:
              Trupti Das
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: