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Type:
Suggestion
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Resolution: Unresolved
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Component/s: User Management - Merge Users
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None
Issue Summary
Ability to accept a CSV with Atlassian Account IDs directly. This is useful for former/deactivated users (who no longer have email addresses) and for cases where multiple users share the same email address.
Steps to Reproduce
- Attempt a user merge where multiple users share the same email address
Expected Results
- Merge gives you the ability to fine tune the merge process
Actual Results
The process fails with
[Limited to 100 per PT1M] [User Merge] More than 1 user found for old emailId XXXXXX.
Workaround
Contact support