Live doc syncs are failing silently

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Low
    • Component/s: Page - Live Edit
    • None
    • Minor

      Issue Summary

      Periodically, after a user makes an edit on a live doc, the edits will be saved to the database such that they can be seen in the version history and storage format. Sometimes this flush fails due to invalid ADF. When this occurs, there is no failure indication, leading the user to believe that their edits were actually saved.

      Steps to Reproduce

      1. Create a live doc
      2. (Hard to do) Edit the live doc to contain invalid ADF
      3. Wait for 5 minutes to an hour. Notice that the version history and storage format do not contain the edits from step 2

      Expected Results

      After at least 5 minutes, the new changes are reflected in version history and storage format

      Actual Results

      After at least 5 minutes, the new changes are not reflected in version history and storage format

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Selena Sui
              Reporter:
              Selena Sui
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                Created:
                Updated:
                Resolved: