-
Type:
Bug
-
Resolution: Unresolved
-
Priority:
Medium
-
Component/s: Page - Editor - Collaborative editing (BE), Page - Live Edit
-
None
-
Severity 2 - Major
Issue Summary
Total data loss occurs on live pages with version history showing no reflection of deletions.
Steps to Reproduce
Not directly replicable on a test instance
Symptoms a user would observe:
- Open a previously-populated Live Page → page renders empty.
- Open Version History → no recent versions, page appears to be at version=1 with lastmoddate predating the wipe.
- No "you've been disconnected" toast (user was not actively editing at the moment of reset).
Expected Results
We should expect that collaborative editor snapshot is available, or if not, we should fallback to the existing content rather than wiping the content.
Actual Results
The contents of the live page are deleted, leaving an empty page.
Workaround
No known workaround.