Seamless page access for new users joining via Approved Domains through a direct page URL

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      When a new user joins a Confluence Cloud site via Approved Domains by clicking a shared direct page URL (deep link), they are presented with a "Confluence access is in progress" screen after login. The user cannot access the requested page until they manually refresh the browser or log out and log back in.

      This creates a poor first-time user experience, especially in enterprise environments where shared page links are the primary way content is distributed to new team members.

      Current Behavior:

      1. A new user (not yet on the site) receives a direct Confluence page link
      1. They click the link and are redirected to Atlassian login
      1. After login, Approved Domains grants them Confluence product access
      1. Instead of reaching the target page, they see "Confluence access is in progress" "Restricted page"
      1. Manual refresh or re-login is required to access the page

      Expected Behavior:

      After a user is granted Confluence access via Approved Domains, the system should either:

      • Redirect the user directly to the originally requested page once provisioning is complete, OR
      • Display a brief, clear "setting up your access" state that automatically redirects to the target page without requiring manual intervention

      Impact:

      • Poor first-time user experience for enterprise customers relying on Approved Domains
      • Increased support tickets from confused new users
      • Undermines confidence in shared link workflows

      Workaround:

      Users can refresh the browser or log out and log back in after the initial "access in progress" message.

              Assignee:
              Unassigned
              Reporter:
              Nitika Arora
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                Created:
                Updated: