Link fixing getting timedout

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    • 1
    • Severity 3 - Minor

      Issue Summary

      Following the steps from https://support.atlassian.com/confluence/kb/after-a-successful-server-to-cloud-migration-url-links-are-broken-in-the-new-cloud-instance/ often getting timedout

      Steps to Reproduce

      1. Migrate Confluence data from DC to cloud
      2. Execute link fixing task Go to Atlassian Administration -> Data management > Link fixing

      Expected Results

      Success

      Actual Results

      Timedout

      The below exception is thrown in cloud log.

      logger: com.atlassian.confluence.modules.infra.connpool.impl.DualConnectionPoolUtils
      message: Long running connections detected
      .
      message: FATAL: terminating connection due to idle-in-transaction timeout
      .
      message: Link updates failed for contentID
      

      Workaround

      • Retry link fixing multiple times.
      • Reach out to Atlassian support for manual link fixing.

              Assignee:
              Unassigned
              Reporter:
              Venkatesan
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: