Jira custom field names nested inside of a panel are not showing on JWI macro in Confluence

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    • 12
    • Severity 3 - Minor
    • 6

      Issue Summary

      Jira custom field names are not showing on the Jira Work Items macro in Confluence. It shows "customfield_1234" instead.

      Steps to Reproduce

      1. Create custom fields in a Jira Project
      2. Create a Confluence page and insert a panel
      3. Nest the Jira Work items macro inside of the panel
        1. Use JQL to insert data of the Jira project with custom fields to display
      4.  Add custom fields as columns of the macro

      Expected Results

      The macro should look as it looks in the editor mode and it should show the custom field names.

      Actual Results

      The macro doesn't show the custom fields names, it shows "customfield_xxxx" instead.

      It also doesn't look as in the editor.

      Workaround

      Our team has created an automated conversion to help migrate from the legacy panel to the New! Customizable panels to make your pages pop 💥, which provides additional customization options. If you’d like to use the automated conversion, please reach out to the support team.

        1. customfields.png
          48 kB
          Daniel M.
        2. Screenshot 2026-05-28 at 1.01.02 pm.png
          24 kB
          Sasha

              Assignee:
              Kumar Akshay
              Reporter:
              Daniel M.
              Votes:
              14 Vote for this issue
              Watchers:
              17 Start watching this issue

                Created:
                Updated:
                Resolved: