"Remove header image" silently fails on some pages — backend property-delete mutation returns an error and the image cannot be removed

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    • 2
    • Minor

      Issue Summary

      On a small subset of Confluence pages, the "Remove header image" and "Change image" buttons silently fail. Clicking does nothing in the UI, and uploading a replacement image hangs with an indefinite spinner. The header image persists despite repeated attempts, hard refreshes, switching browsers, copying the page, or making other edits to the page.

      Steps to Reproduce

      1. Open an affected page in the editor
      2. Click "Remove header image" (or attempt to replace it)

      Expected Results

      • The header image is removed, or
      • The replacement image loads successfully

      Actual Results

      • "Remove header image" click does nothing; the image persists
      • Replace flow shows an infinite spinner; the image is not updated
      • In the browser network tab, the GraphQL request used by the header-image controls returns:
      {
        "data": {
          "confluence": {
            "deletePageProperty": {
              "success": false,
              "errors": [{
                "message": "Could not find property with key [cover-picture-id-draft] on page with id [<pageId>]"
              }]
            }
          }
        }
      }
      

      Workaround

      None available to end users. Customers experiencing this issue should contact Atlassian Support and reference this ticket.

      Notes

      • The issue is limited to specific pre-existing pages on a tenant; new pages created on the same tenant are unaffected.
      • The page can still be viewed and edited normally — only the header-image controls are impacted.

              Assignee:
              Unassigned
              Reporter:
              Abhinay Nigam
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                Created:
                Updated: