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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Integrations - Confluence Questions
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None
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1
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Severity 3 - Minor
Issue Summary
When comments are made on any answer to a question in the "Question for Confluence" app, the email notification uses the incorrect Subject field. Instead of the format "[Confluence] <actual-question>", it goes as "[Confluence] Re: questionId=<contentid>".
In other words, it looks like the notification is failing to fetch the actual content from the target question and using its ID as a fallback.
Steps to Reproduce
- Access a Confluence site and enable the "Notify on my actions" option under .../wiki/users/viewmyemailsettings.action.
- Publish a new question within the Questions app. (For example, "What color is the sky?")
- Publish an answer to the new question from #2
- Add a comment to the answer added in #3
- Check your email
Expected Results
3 emails received:
- First, the question, with the subject "[Confluence] What color is the sky?"
- Second, the answer, with the subject "[Confluence] What color is the sky?"
- Third, the answer comment, with the subject "[Confluence] What color is the sky?"
Actual Results
3 emails received:
- First, the question, with the subject "[Confluence] What color is the sky?"
- Second, the answer, with the subject "[Confluence] What color is the sky?"
- Third, the answer comment, with the subject "[Confluence] Re: questionId=9874225"
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available