Existing public links show misaligned content vs logged‑in view in Confluence Cloud

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    • Severity 3 - Minor

      Issue Summary

      Existing Confluence Cloud public links are rendering page content incorrectly for anonymous/external viewers: content that is left‑aligned when viewed while logged in appears centrally aligned/misaligned when accessed via the public link.

      Key patterns:

      • Old/existing public links (enabled weeks/months ago) show misaligned or centered content (tables, images, text) when viewed logged out.
      • New public links created for a page for the first time render correctly (left‑aligned, as expected).
      • Disabling and re‑enabling a public link for an affected page does not fix the alignment – the same URL is reused, and the misalignment persists.
      • Editing and re‑publishing affected pages also does not fix the issue.

      Steps to Reproduce

      1. In Confluence Cloud, open a migrated DC→Cloud page that already has a public link created a few weeks ago.
      1. While logged in, view the page and confirm content (text/tables/images) is left‑aligned.
      1. Open the same public link in an incognito/logged‑out browser.
        • Content now appears centrally aligned / misaligned.
      1. Toggle the public link off and on for that page and reopen it logged out.
        • The same URL is used and the misalignment persists.
      1. Create a new test page with similar content, enable a public link for the first time, and open it logged out.
        • Alignment is correct (left‑aligned).

      Expected Results

      • Public links should render page content consistently with the logged‑in view:
        • If a page is left‑aligned in published (logged‑in) mode, the public link should also be left‑aligned for anonymous users.
      • Existing/older public links should not suddenly change alignment behavior after a backend or frontend change.
      • Toggling public links off/on for a page should not leave the link in a “broken visual state” where alignment is wrong.

      Actual Results

      • For a subset of pages (notably migrated DC → Cloud pages with existing public links), external/public view shows:
        • Content (text, tables, images) is centrally aligned / misaligned, even though the logged‑in view is left‑aligned and correct.
      • This behaviour:
        • Appeared recently (customer reports it started ~2 weeks ago; previously these same public links rendered correctly).
        • Affects all pages with existing public links in the customer’s space, according to the customer.
      • Attempts to correct it:
        • Editing and saving the page: no change – public link still misaligned.
        • Disabling and re‑enabling the public link: no change – same URL, same misalignment.
        • New public links created for the first time on other pages: render fine and are left‑aligned externally.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Partial/possible mitigations from product behaviour:

      • Creating a new page (or copying the old one) and enabling a public link for the first time appears to render correctly. However:
        • This is not scalable for many pages.

              Assignee:
              Unassigned
              Reporter:
              Vinod Reddy - [Atlassian Support]
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                Created:
                Updated: