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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Permissions - Public Links
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None
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1
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Severity 3 - Minor
Issue Summary
Existing Confluence Cloud public links are rendering page content incorrectly for anonymous/external viewers: content that is left‑aligned when viewed while logged in appears centrally aligned/misaligned when accessed via the public link.
Key patterns:
- Old/existing public links (enabled weeks/months ago) show misaligned or centered content (tables, images, text) when viewed logged out.
- New public links created for a page for the first time render correctly (left‑aligned, as expected).
- Disabling and re‑enabling a public link for an affected page does not fix the alignment – the same URL is reused, and the misalignment persists.
- Editing and re‑publishing affected pages also does not fix the issue.
Steps to Reproduce
- In Confluence Cloud, open a migrated DC→Cloud page that already has a public link created a few weeks ago.
- While logged in, view the page and confirm content (text/tables/images) is left‑aligned.
- Open the same public link in an incognito/logged‑out browser.
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- Content now appears centrally aligned / misaligned.
- Toggle the public link off and on for that page and reopen it logged out.
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- The same URL is used and the misalignment persists.
- Create a new test page with similar content, enable a public link for the first time, and open it logged out.
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- Alignment is correct (left‑aligned).
Expected Results
- Public links should render page content consistently with the logged‑in view:
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- If a page is left‑aligned in published (logged‑in) mode, the public link should also be left‑aligned for anonymous users.
- Existing/older public links should not suddenly change alignment behavior after a backend or frontend change.
- Toggling public links off/on for a page should not leave the link in a “broken visual state” where alignment is wrong.
Actual Results
- For a subset of pages (notably migrated DC → Cloud pages with existing public links), external/public view shows:
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- Content (text, tables, images) is centrally aligned / misaligned, even though the logged‑in view is left‑aligned and correct.
- This behaviour:
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- Appeared recently (customer reports it started ~2 weeks ago; previously these same public links rendered correctly).
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- Affects all pages with existing public links in the customer’s space, according to the customer.
- Attempts to correct it:
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- Editing and saving the page: no change – public link still misaligned.
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- Disabling and re‑enabling the public link: no change – same URL, same misalignment.
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- New public links created for the first time on other pages: render fine and are left‑aligned externally.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Partial/possible mitigations from product behaviour:
- Creating a new page (or copying the old one) and enabling a public link for the first time appears to render correctly. However:
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- This is not scalable for many pages.