Confluence PDF Export fails to render embedded Atlassian Goals, displaying 'Looks like you haven't signed in yet'

XMLWordPrintable

    • Severity 3 - Minor

      Issue Summary

      When exporting a page to PDF that contains an embedded Atlassian Goal, the PDF export rendering service attempts to render the embedded goal, but the Goals authentication/login request fails.

      As a result, the PDF output shows the message: “Looks like you haven’t signed in yet” even though the user is signed in in the browser and can view the embedded goal normally on the page.

      Steps to Reproduce

      1. Access any Confluence Page that has Goals embedded.
      2. Try to export the same page as a PDF.

      Expected Results

      • PDF exports should render embedded Goals content successfully when the exporting user has a valid authenticated session/permissions.

      Actual Results

      • PDF exports show: “Looks like you haven’t signed in yet” in place of the embedded goal content.

      Workaround

      As a temporary workaround, use the browser’s built-in Print to PDF:

      • Mac: Cmd + P
      • Windows/Linux: Ctrl + P

      This uses the browser’s active authentication session and usually renders the page exactly as the user sees it, including the authenticated Goals content.

              Assignee:
              Unassigned
              Reporter:
              Sneha Srivastava
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated: