-
Type:
Bug
-
Resolution: Unresolved
-
Priority:
Medium
-
Component/s: Organize - Move
-
None
-
2
-
Minor
Issue Summary
Users may encounter a 500 Internal Server Error when attempting to move groups of pages or page trees between Confluence spaces. The underlying cause is a QueryTimeoutException during the useMovePageHandlerMovePageAppendMutation GraphQL mutation.
Steps to Reproduce
- Select a page or a page tree containing multiple child pages in a Confluence Cloud space.
- Attempt to move the selected pages to a different destination space or within the same space.
- Observe the network response for the useMovePageHandlerMovePageAppendMutation request.
Expected Results
The move pages should be successfully relocated to the destination space without timing out.
Actual Results
The request fails with a QueryTimeoutException (HTTP 500) and the message:
org.springframework.dao.QueryTimeoutException: could not execute batch.
Workaround
- Timeouts of this nature can sometimes be caused by transient database load or race conditions; performing a retry of the move operation at a later time may allow it to complete successfully.
- If the pages are being moved within the same space, attempt the "Reorder pages" function in Space Settings as an alternative.