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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Notifications - Slack
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None
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1
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Severity 3 - Minor
Issue Summary
Unchecking the “Comments on a page” event from Confluence (Space Settings > Integrations > Slack Notifications or Page options > Apps > Slack Notifications) does not update the Slack subscription. Slack continues to send notifications for new comments.
Steps to Reproduce
- Install and connect the Confluence Cloud app in Slack.
- Subscribe a Slack channel to a Confluence space (or a specific page).
- Add a comment on a non-restricted page to confirm Slack notifications are working.
- In Confluence, go to Space Settings > Integrations > Slack Notifications (or from a page: Page options > Apps > Slack Notifications).
- Edit the subscription and uncheck “Comments on a page” Save.
- Add another comment on a non-restricted page.
Expected Results
No Slack notification is sent for the new comment.
Actual Results
Slack still posts a notification for the new comment. The Slack subscription appears to retain “Comments on a page” as enabled despite being unchecked in Confluence.
Workaround
- In Slack, run /connect list.
- Open the affected subscription and edit it.
- Ensure “Comments on a page” is unchecked and click Done.
- Slack confirms the subscription was updated; comment notifications stop.
Notes
- Issue occurs whether the subscription is edited from Space Settings or from a page.