When cards are copied from other page it shows error "Image failed to load"

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Macros - Cards
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      When a card macro is copied from a page or if a page with cards macro is duplicated, the cards in the new page often does not load and throws the error Image failed to load.

      Steps to Reproduce

      1. Create a page.
      2. Add cards using /cards macro.
      3. Go to Content and add title, description, image and link to the cards.
      4. Publish the page.
      5. Go to edit page.
      6. Click on the cards section and click on Copy button.
      7. Create another page.
      8. Paste the cards in the new page.
      9. Publish the new page.

      Expected Results

      Cards should load like the original parent page.

      Actual Results

      Cards frequently show Image failed to load.

      Workaround

      Workaround 1: Add a header image in the page.

      Workaround 2: Re-add the content of the cards:

      1. Go to the copied page.
      2. Click on the Card → Contents → Link
      3. Remove the link
      4. Add the link again

       

              Assignee:
              Stefanie Chin
              Reporter:
              Pronil Halder
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                Created:
                Updated: