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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Page - Export - PDF
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None
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1
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Severity 3 - Minor
Issue Summary
When exporting certain Confluence pages to PDF, the generated PDF is randomly truncated. The export operation reports success, but the resulting PDF:
- Is incomplete (content cut off part-way through the page)
- Shows the truncation point changing between export attempts of the same page
Steps to Reproduce
- Create or open a Confluence page with substantial content (multiple sections so that the PDF export should reasonably exceed a few pages).
- From the page menu, select … → Export to PDF.
- Wait for the export to complete.
- Open the exported PDF.
- Repeat the export several times and compare the resulting files.
Expected Results
- The PDF export completes successfully.
- The exported PDF contains the full content of the Confluence page.
- Repeated exports of the same page produce PDFs of consistent length and content (aside from timestamp/metadata differences).
Actual Results
- The export operation completes and reports success.
- The exported PDF is truncated part-way through the content.
- The truncation point varies on each export of the same page.
- All examined PDFs are approximately the same file size (~850 KB), regardless of the expected length based on the page content.
Workaround
Currently there is no known reliable workaround for this behavior that guarantees full, non-truncated PDF exports in all cases.
Potential mitigations (not guaranteed and may not be applicable in all environments):
- Simplify or break up very large/complex pages into smaller sections and export separately.
- Remove or reduce heavy/complex content (e.g., very large tables, numerous macros, or embedded content) to see if exports complete without truncation.