Space analytics export fails for large spaces due to timeout

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: Analytics (BE)
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      • When using the Export as CSV option from the Space level analytics, the report fails to be generated for large Spaces.

      Steps to Reproduce

      1. Go to the Space analytics page for any large Space. 
        • https://<SITE-NAME>.atlassian.net/wiki/spaces/<SPACE-NAME>/analytics/content
      2. Click on Export as CSV
      3. This error message will be shown. 
        • Something went wrong while exporting data. Please reload or contact your site administrator.

      Expected Results

      • Space analytics export should work for all Spaces.

      Actual Results

      • Space analytics export does not work for large Spaces.

      Workaround

      • Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Keith Ott
              Reporter:
              Sattesh M
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                Created:
                Updated:
                Resolved: