Confluence Cloud / Atlassian Admin: Built‑in “User ↔ Product ↔ Group” reporting and CSV export for enterprise governance

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      Need a built‑in way to answer basic governance questions about Confluence cloud access, such as:

      • Who can use Confluence?
      • Which site‑level groups are they in?
      • Who is missing from a designated baseline access group?

      Today, this requires custom, API‑based automation. The request is for a native, admin‑friendly solution.


      Problem

      Current admin surfaces provide only partial views:

      • Organization‑level and site‑level views show product access, but not a joined view with site‑level group membership.
      • Group management pages don't support:
        • Exporting all group members, or
        • Joining group membership with product access and account characteristics.

      As a result, administrators must build their own integration or scripts to:

      • Enumerate Confluence users,
      • Resolve which groups they belong to,
      • Reconcile this with access and licensing expectations.

      Requested solution

      Provide a built‑in capability (in Atlassian Admin and/or Confluence Admin) that:

      1. User ↔ Product ↔ Group report

      • Shows all users who can access Confluence (licensed or otherwise visible),
      • Shows their relevant site‑level groups (including a baseline access group),
      • Indicates whether the account is managed or unmanaged,
      • Optionally includes a last active signal for Confluence,
      • Supports filtering, sorting, and searching, and
      • Supports export to CSV.

      2. Group‑level export

      • Add a simple “Export members” action to group pages,
      • Export should include at least identifiers and key attributes needed for governance (for example, name, ID, email, where appropriate, managed/unmanaged).

      3. Analytics/reporting guidance

      • Provide official guidance or example queries in our analytics/enterprise reporting tools that illustrate how to retrieve:
        • All Confluence users, and
        • Their group memberships.

            Assignee:
            Unassigned
            Reporter:
            Vini Carvalho [Atlassian Support]
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: