PDF export fails to render images inside Insert Excerpt macro due to missing media auth token

XMLWordPrintable

    • 11
    • Severity 2 - Major
    • 3
    • Warranty

      Issue Summary

      PDF export fails to render some images when they are included via the Insert Excerpt macro. Inline images on the page render correctly, but images that originate from the excerpt source page do not. This appears to be caused by missing/incorrect media permissions during server-side PDF rendering.

      Steps to Reproduce

      1. Create Page A and add images as attachments, then insert them into the page.
      1. On Page B, add an Insert Excerpt macro that pulls content from Page A so that Page A's images appear inside the excerpt on Page B.
      1. Export Page B as PDF export

      Expected Results

      All images that are visible in the page view (including those inside Insert Excerpt) should render correctly in the exported PDF

      Actual Results

      • Images that come from the Insert Excerpt macro (i.e., from the source page) fail to render in the PDF.
      • Other images that are directly on Page B (not in the excerpt) render correctly.
      intermediateProxyRequestUrl: /proxy/api/file/<fileid>/image/cdn

      Workaround

      • Avoid using Insert Excerpt for image-heavy sections that need to be exported to PDF (place the content directly on the page instead).
      • Alternatively, export the page as a Word document instead of PDF, which currently preserves the images.

              Assignee:
              Chris Bubel
              Reporter:
              Pavani
              Votes:
              7 Vote for this issue
              Watchers:
              19 Start watching this issue

                Created:
                Updated: