PDF export fails to render attachments when Page is created from loom

XMLWordPrintable

    • 1
    • Severity 3 - Minor

      Issue Summary

      PDF export fails to render attachments when Page is created from loom

      Steps to Reproduce

      1. Go to any loom video created with transcript
      2.  Click on Generate >> SOP >> Create in Confluence
      3. The confluence page created from loom video doesn't add the attachments locally on the page instead adds external URLs
      4. These external URL's are not rendered in PDF export under Confluence

       

      doc: https://support.atlassian.com/loom/docs/turn-your-loom-video-into-a-confluence-document-beta/#Create-a-Confluence-page-from-Loom

      Expected Results

      PDF export should render the attachments even though they are not locally attached

      Actual Results

      PDF export creates a grey box with a circle spinning instead of the images

      Workaround

      Once, the page is created in Confluence then copy paste the whole page content and create a new page.
      or
      Download the attachments. Remove the old attachments from the page and re-add the attachment using /image macro.

            Assignee:
            Unassigned
            Reporter:
            Dollyk
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: