Problem

Pages that haven't been viewed in the last 12 months are missing from the Space Analytics content list when the Time range is set to "All time". This leads to an incomplete inventory of content and misleads cleanup/governance efforts.

Environment

• Confluence Cloud
• Space Analytics > Content tab
• Time range: All time
• Reproducible across multiple browsers (e.g., Chrome, Firefox) and OS
• Observed by users with Space Analytics access

Steps to Reproduce

1. In a space, identify a page that has not been viewed for over 12 months (or use an existing stale page).
2. Open Space Analytics for that space and go to the Content tab.
3. Set the Time range to "All time".
4. Search for or scroll to locate the identified page, and review the list and "Last viewed" column.
5. Export the same view to CSV and compare the content list.

Expected Results

• Under "All time", the content list shows all pages in the space, including those with no "Last viewed" date.
• For pages without a stored last-view date, the "Last viewed" column is blank or displays a placeholder (e.g., —), but the page remains visible and can be counted/sorted.

Actual Results

• Pages with no views in the past 12 months have their "Last viewed" date cleared and are excluded from the Space Analytics content list when "All time" is selected.
• The same pages appear in the CSV export, causing a mismatch between the UI and exported data.

Workaround

• Export Space Analytics data as CSV to obtain the full list of pages, including those with missing "Last viewed" data.

Notes

• Confluence's data retention means "Last viewed" is not stored beyond 12 months; however, the absence of that date should not remove the page from the "All time" content list (CONFCLOUD-73401: Increase Analytics Data Retention)
• Impact: inaccurate analytics in the UI, gaps in identifying stale content, and inconsistent results between UI and export.
• Suggestion: Adjust the UI filter for "All time" so that items with a null/empty "Last viewed" value are included in the list (e.g., treated as "no data" rather than filtered out) and are sortable, ideally grouped at the end when sorting by date.