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Bug
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Resolution: Unresolved
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Low
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None
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Severity 3 - Minor
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Issue Summary
When a install/reinstall is done on a site, even if the app installation is successful, when the user clicks on the Apps > Questions for Confluence, or at the space left sidebar > Questions button, they might get an error mentioning "Missing "Questions for Confluence" space" and to contact support.
This happens as the space is not created for the Questions for Confluence due to some issues on the backend.
Steps to Reproduce
- Install Questions for Confluence on a site
- Go to Apps > Questions for Confluence, or access a space and on the left sidebar menu, click on the button "Questions"
Expected Results
The Questions for Confluence space is already created and a message to create a questions/topic is displayed
Actual Results
Error icon and message is displayed instead: Missing "Questions for Confluence" space - Contact support
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available