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  1. Confluence Cloud
  2. CONFCLOUD-82988

Attempting to empty space trash when the trash is very large (~20K contents) fails.

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Space - Trash
    • None

      Issue Summary

      Very large space trashes can not be emptied.

      Steps to Reproduce

      1. Have a large trash (~20K pieces of content)
      2. Try to empty trash

      Expected Results

      Trash would be empty.

      Actual Results

      Request to empty trash fails, due to a BE timeout, and the amount of content in the trash remains unchanged

      Workaround

      We can use the API call https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-pages-id-delete and create a script or use Postman runner with the contentIDs uploaded as CSV to perform the deletion with a small delay in between each call.

      (or)

      Hypothetically, the user could delete content one by one, but this is not a practical workaround.

              3e401932a977 Emile Givental
              3e401932a977 Emile Givental
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                Created:
                Updated: