Drag and Drop File Upload Not Working in Confluence Cloud Database and Page View Mode

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Database
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      Users are unable to upload files via drag and drop in Confluence Cloud. When attempting to drag and drop a file either into a database cell with a Media and Files field or onto a Confluence page in view mode, the file does not attach as expected. Instead, the browser opens the file in a new tab using its local file path link.

      Steps to Reproduce

      1. Create a new Database in Confluence Cloud.
      1. Add a Media and Files field to the database.
      1. Click on a cell in that field.
      1. Drag and drop a file from your system into the cell.
      1. Observed: File opens in a new tab instead of attaching to the cell.
      1. Try dragging and dropping a file onto a Confluence page in view mode.
      1. Observed: File opens in a new tab, not attached to the page.

      Expected Results

      The dragged file should attach directly to the selected database cell under Media and Files field.

      When dragged to a Confluence page, the file should attach to the page and display inline (if supported).

      Actual Results

      The file opens in a new browser tab instead of being uploaded or attached.

      Workaround

      Click on Browse and upload the attachment 

            Assignee:
            Unassigned
            Reporter:
            Nitika Arora
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              Created:
              Updated: