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  1. Confluence Cloud
  2. CONFCLOUD-82854

"Request access to Space" screen is not displayed intermittently

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      Issue Summary

      Under some specific conditions, opening a space to which you don't have access will not present the default "Request access to space" page. Rather, the experience gets stuck on a blank page, preventing the user from requesting access.

      Steps to Reproduce

      The exact conditions under which this is reproduced are unclear. The steps to replicate the symptom are:

      1. Open a Confluence site as a Confluence admin
      2. Go to Settings > Space permissions
      3. Select a space you don't have access to

      Expected Results

      "Request access to space" screen is presented

      Actual Results

      "Request access to space" screen does not load, getting stuck on a blank page.

      Workaround

      The experience may be affected by network/browser restrictions. As such, replicating the steps using a different browser or while connected to a different network may resolve the issue.

              Unassigned Unassigned
              lhubert@atlassian.com Leonardo H
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                Created:
                Updated: