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  1. Confluence Cloud
  2. CONFCLOUD-82840

Deleted user groups are not visible in Page restrictions dialogue

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      Issue Summary

      • Deleted user groups don't show up in the page restriction dialog.
      • But still appear to lock the page, without the option to remove them individually.

      Steps to Reproduce

      1. Add a page view restriction to a page in Confluence, making sure to add a "user group" into the list of exemption.
      2. Proceed to delete the "user group" from the site's user/groups management.
      https://admin.atlassian.com/s/<SITE-ID>/groups

           3. Check on the Space's restriction list;

      https://<SITE-NAME>.atlassian.net/wiki/pages/listpermissionpages.action?key=<SPACE_KEY>

      The "user group" will no longer be visible/listed. 

          4. Remove the remaining restriction for the page from the restriction list

      https://<SITE-NAME>.atlassian.net/wiki/pages/listpermissionpages.action?key=<SPACE_KEY>

          5. Check on the page and it will still be restricted

          6.Any Space admin: Check on the restriction list, and there'll be no pages listed 

      Expected Results

      • Deleted "User groups" should either:
        • Not apply to the page, or
        • If they apply, should be removable via the page restriction dialog.

      Actual Results

      • Deleted "User groups" continue to restricts pages
      • And can't be directly cleared from the page restriction dialog.

      Workaround

      Option #1 - Contact Atlassian support
      Referencing this BUG , to apply a temporary fix which will display deleted user groups in a Space's restricted pages list

      https://<SITE-NAME>.atlassian.net/wiki/pages/listpermissionpages.action?key=<SPACE-KEY>

      Option #2 - For Premium/Enterprise customers only
      Use the admin key feature to view and remove all restrictions from a page.

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        2. Space_Restricted_Content.png
          Space_Restricted_Content.png
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        3. image-2025-09-25-14-05-25-294.png
          image-2025-09-25-14-05-25-294.png
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              Unassigned Unassigned
              9950692ac0f8 Dollyk
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                Created:
                Updated:
                Resolved: