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  1. Confluence Cloud
  2. CONFCLOUD-82742

Confluence page embedded with an Assets macro is constantly glitching when accessed through the Jira Service Management Customer Portal.

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      Issue Summary

      A Confluence page embedded with an Assets macro and Page property macro is constantly glitching when accessed through the Jira Service Management Customer Portal.

      Steps to Reproduce

      1. Open the Customer Portal as a user (or in incognito/private mode to simulate customer access).
      2. Navigate to the request type where the Confluence page is linked.
      3. Notice that the Assets macro area intermittently glitches or fails to fully render.

      Expected Results

      This request aims to improve the stability and performance of the Assets macro when rendered in the portal view to ensure seamless and reliable interaction.

      Actual Results

      The page fails to load properly or behaves inconsistently, impacting the user experience for both customers and agents. 

      Workaround

      A workaround will be added here when available.

              Unassigned Unassigned
              bccda5a46d9d Amit Sati
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                Created:
                Updated: