Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-82657

Image URL is disabled

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      Issue Summary

      Adding media from a URL is currently disabled. The feature has been temporarily disabled on Confluence Cloud to allow Developers to fix an ongoing internal incident related to the image feature.

      Steps to Reproduce

      Click on the "Add media" icon:

       

      Expected Results

      The icon will trigger the choice:

      • Add media from URL
      • Add media from the local device

      Actual Results

      The system will not ask for the URL, but will only allow selecting a file from the local device

      Workaround

      Video explanation of an available workaround and URL example:

        1. image-2025-09-02-09-32-04-334.png
          image-2025-09-02-09-32-04-334.png
          21 kB
        2. image-2025-09-02-09-33-29-779.png
          image-2025-09-02-09-33-29-779.png
          21 kB
        3. image-2025-09-02-09-33-45-077.png
          image-2025-09-02-09-33-45-077.png
          21 kB
        4. Image URL example_2025-08-26T07_38_45.939Z.txt
          0.2 kB
        5. Image URL workaround_2025-08-26T07_37_53.744Z.mp4
          1.98 MB
        6. Image URL workaround_2025-08-26T07_37_53.744Z-1.mp4
          1.98 MB

              Unassigned Unassigned
              56d8610cd0f7 Carmine Comparone (Inactive)
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                Created:
                Updated:
                Resolved: