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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Permissions - Content (Page, Database, Whiteboard)
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None
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0
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4
User Problem
- When a "user group" that's used for page restriction is deleted;
- The restriction from the group still applies to the page.
- The restriction does not show up in the Space's Restriction list

- Making it impossible for Space admins to even know that they exist, and how to fix them.
Steps to Reproduce
- Add a page view restriction to a page in Confluence, making sure to add a "user group" into the list of exemption.
- Proceed to delete the "user group" from the site's user/groups management.
https://admin.atlassian.com/s/<SITE-ID>/groups
- Check on the Space's restriction list;
https://<SITE-NAME>.atlassian.net/wiki/pages/listpermissionpages.action?key=<SPACE_KEY>
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- The "user group" will no longer be visible/listed.

- The "user group" will no longer be visible/listed.
- Remove the remaining restriction for the page from the restriction list
https://<SITE-NAME>.atlassian.net/wiki/pages/listpermissionpages.action?key=<SPACE_KEY>
- Check on the page and it will still be restricted
- Any Space admin: Check on the restriction list, and there'll be no pages listed
Expected Results
- Restricted pages should be listed in the Space's restricted pages list, with the option for Space admins to remove them.
Actual Results
- Deleted user groups are not listed in the page's restriction option, or Space's Restriction list.
- Making it impossible to unrestrict these pages without Site admins assistance using Admin Key (Confluence Premium only)
Current Workarounds
- Option #1 - Contact Atlassian support
- Referencing this Feature Request, CONFCLOUD-82568, to apply a temporary fix which will display deleted user groups in a Space's restricted pages list
https://<SITE-NAME>.atlassian.net/wiki/pages/listpermissionpages.action?key=<SPACE-KEY>
- Option #2 - For Premium/Enterprise customers only
- Use the admin key feature to view and remove all restrictions from a page.
