Restricted pages not listed in the Space's Restricted Pages list

XMLWordPrintable

    • 0
    • 4

      User Problem

      1. When a "user group" that's used for page restriction is deleted;
        • The restriction from the group still applies to the page.
      2. The restriction does not show up in the Space's Restriction list
        • Making it impossible for Space admins to even know that they exist, and how to fix them.

      Steps to Reproduce

      1. Add a page view restriction to a page in Confluence, making sure to add a "user group" into the list of exemption.
      2. Proceed to delete the "user group" from the site's user/groups management.
        • https://admin.atlassian.com/s/<SITE-ID>/groups
      1. Check on the Space's restriction list;
        • https://<SITE-NAME>.atlassian.net/wiki/pages/listpermissionpages.action?key=<SPACE_KEY>
        • The "user group" will no longer be visible/listed.
      1. Remove the remaining restriction for the page from the restriction list
        • https://<SITE-NAME>.atlassian.net/wiki/pages/listpermissionpages.action?key=<SPACE_KEY>
      1. Check on the page and it will still be restricted
      2. Any Space admin: Check on the restriction list, and there'll be no pages listed

      Expected Results

      • Restricted pages should be listed in the Space's restricted pages list, with the option for Space admins to remove them.

      Actual Results

      • Deleted user groups are not listed in the page's restriction option, or Space's Restriction list.
      • Making it impossible to unrestrict these pages without Site admins assistance using Admin Key (Confluence Premium only)

      Current Workarounds

      1. Option #1 - Contact Atlassian support
        • Referencing this Feature Request, CONFCLOUD-82568, to apply a temporary fix which will display deleted user groups in a Space's restricted pages list
        • https://<SITE-NAME>.atlassian.net/wiki/pages/listpermissionpages.action?key=<SPACE-KEY>
      1. Option #2 - For Premium/Enterprise customers only
        • Use the admin key feature to view and remove all restrictions from a page.

        1. Space_Restricted_Content.png
          Space_Restricted_Content.png
          108 kB
        2. User_1_Page.png
          User_1_Page.png
          43 kB
        3. User_2_Page.png
          User_2_Page.png
          112 kB

            Assignee:
            Unassigned
            Reporter:
            Drew Rowell
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: