Async body conversion endpoint occasionally fails with 2 timeout related errors

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    • 8
    • Severity 3 - Minor
    • 8

      Issue summary

      The /rest/api/contentbody/convert/async/export_view endpoint sometimes fails when polling for results with either of these errors -

      • Job took too long. Timeout limit is x seconds.
      • Job was not picked up by AMQ service. Please resubmit.

      Steps to Reproduce

      1. Start an async content body conversion by calling the API
      2. Poll the async conversion status API for the results

      Expected Results

      Conversion succeeds and the status API returns a success result

      Actual Results

      Sometimes, the status API returns either of the 2 errors specified in Issue Summary.

      Workaround

            Assignee:
            Selena Sui
            Reporter:
            Aniruddha Kakade
            Votes:
            32 Vote for this issue
            Watchers:
            36 Start watching this issue

              Created:
              Updated: