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  1. Confluence Cloud
  2. CONFCLOUD-82361

Upload Failure for CSV Files Exceeding 20MB in Confluence Database

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Database
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      Issue Summary

      When attempting to upload a CSV file larger than 20MB to a Confluence database, the upload process fails, preventing the data from being imported correctly. This issue arises because the CSV file size exceeds the upload limit, resulting in a disruption of the process. It affects customers who need to import large CSV files and can cause delays or interruptions in their workflow.

      Steps to Reproduce

      1. Create a Confluence Database page
      2. Import a CSV file larger than 20MB
      3. Observe that it fails

      Expected Results

      Users should be able to upload files with more than 20MB

      Actual Results

      Currently, it fails. It's possible to see the data, but the page freezes, the user can't manipulate the data, and everything disappears after refreshing the page.

      Workaround

      To mitigate the issue, split the CSV file into smaller parts, each under 20MB, and upload each part separately.

              Unassigned Unassigned
              50411232e2fb Guilherme Weinschutz [Atlassian Support] (Inactive)
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                Created:
                Updated: