Open the KB article in new tab redirects to confluence

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    • 2
    • Severity 3 - Minor

      Issue Summary

      Children macro on the KB space is not converting the links to the service desk knowledge base but redirecting the customers to confluence.

      Steps to Reproduce

      1. Create a knowledge base space in confluence and link it to a Service management project.
      2. Create page A ( with child pages) in the KB space with children macro to display the child pages. 
      3. Access the knowledge article A from the service desk portal as a customer
      4. Right-click on the page URL displayed in children macro and open the link in a new tab

      Expected Results

      The links in the service desk portal should open in the Service desk only not in the confluence

      Actual Results

      Right Click and open in a new tab leads to a confluence URL that the customers don't have access to

      Note: This bug affects all other Confluence macros that generates hyperlinks as well. (E.g: Table of content, Page properties report)

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Jun Itokawa
            Votes:
            8 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated: