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  1. Confluence Cloud
  2. CONFCLOUD-82206

Media files linked to the database cells remain hidden from view

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Database
    • None

      Issue Summary

      When attaching a video, image, or PDF file to cells in Confluence Databases, previews remain hidden, and videos do not play.

      Steps to Reproduce

      1. Create a database and include a column for Media and Files.
      1. Select one of the cells within the Media and Files column, then click on the “Browse or Drop File” button to choose the media you wish to insert.

      Expected Results

      It is anticipated that the media preview will be accessible and that videos will be playable.

      Actual Results

      However, currently, previews are unavailable, and the videos are not functioning. We can observe the following error on Developer tools:
       

      Refused to load media from

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              fa85d9e95975 Deniz Berkyürek (Inactive)
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                Created:
                Updated:
                Resolved: