Description

Currently, in Atlassian Cloud (including Confluence), only Org admins or User Access admins can create and manage user groups. Space administrators do not have the ability to independently create or manage groups, even if the groups are meant to be used exclusively within their own spaces.

This limitation forces all group creation and member management tasks to be handled by site-level administrators, even in cases where the groups are only relevant to a single space. In large organizations, this creates an unnecessary operational burden on central administrators and slows down day-to-day space operations.

Suggested Features

Customers are requesting the ability for space administrators to:

• Create and name groups scoped to their own space(s)
• Add or remove members within those space-scoped groups
• Use those groups to manage page or space permissions locally

Expected Outcome

• Reduce workload on global admins by allowing delegation of group management to space admins
• Enable more agile permission and user management by teams who own specific Confluence spaces
• Improve scalability in organizations where team composition changes frequently and local admins are best positioned to maintain group accuracy

Customer Use Case

In the customer’s environment, frequent changes in team structure and membership mean space administrators are often the first to know who should have access to what. However, because they lack the ability to create or manage groups, they must submit repeated requests to the central site admin. This slows down permission updates and creates an administrative bottleneck.
Allowing space-level group management would significantly improve operational efficiency and reduce dependency on site admins for localized tasks.