The process for adding users to Confluence spaces differs from that of Jira projects, causing confusion for users. In Confluence, only usernames can be used, while Jira allows names, email addresses, or corporate IDs.

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: User - Profile
    • None
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       Confluence User Addition Behavior

      • In Confluence, assigning space permissions relies on searching by the user's full name.
      • Email addresses or corporate IDs cannot currently be used for user selection in the permissions UI.

      Jira's More Flexible Approach

      • In contrast, Jira allows user selection using:
        ➕ Full Name
        ➕ Email Address
        ➕ Corporate ID (portion before "@")

      This flexibility simplifies permission management, especially in organizations with directory integrations.

            Assignee:
            Unassigned
            Reporter:
            Sadashiv M
            Votes:
            4 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: