Custom PDF Export fails with error "Something went wrong" if space contains large number of content

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    • 8
    • Severity 3 - Minor
    • 3

      Issue Summary

      When user perform custom PDF export from a space that contains large number of pages, the export fails with below error message.

      Steps to Reproduce

      1. Create a Space
      2. Create large number of pages in it (more than 10k)
      3. Perform custom PDF export from this Space

      Expected Results

      PDF export should complete successfully.

      Actual Results

      The below exception is thrown in backend logs

      message: Something went wrong while getting Content Tree from Monolith 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

      Please reach out to Atlassian Support to get assistance on it.

        1. export fail.jpg
          21 kB
          Nitesh Kumar

            Assignee:
            Daisy Reyes
            Reporter:
            Prasanth K P
            Votes:
            1 Vote for this issue
            Watchers:
            9 Start watching this issue

              Created:
              Updated:
              Resolved: