Cannot open Confluence comments from Confluence notifications

XMLWordPrintable

    • 2
    • Severity 3 - Minor

      Issue Summary

      When you click on a notification for a comment in Confluence, the page opens, but the comment is not displayed immediately. Instead, you have to manually click on "Show comments" in the floating action bar to view it.

      Steps to Reproduce

      1. Make sure to have the new and simplified content layout enabled.
      2. Navigate to Notifications via the top navigation bar in Confluence.
      3. Click on the bell icon to display all notifications.
      4. Locate a notification related to an inline comment on one of your pages (ensure there are multiple inline comments).
      5. Click on the notification to open the referenced page.

      Expected Results

      The page opens directly at the location of the inline comment mentioned in the notification, with the comment clearly visible.

      Actual Results

      • The page opens, but the specific inline comment is not displayed automatically.

      Workaround

      As a workaround, you can manually click on show comments button in the floating action bar and scroll to locate the comment.

            Assignee:
            Unassigned
            Reporter:
            Shahid Qureshi (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: