Product Link fixing feature not working on large Confluence migrator

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    • 2
    • Severity 3 - Minor
    • 1
    • Warranty

      Issue Summary

      Confluence product link fixing doesn't work on large Confluence migrator. Product Links menu reports an error. When downloading history reports on confluence, the error message column reads:

      We couldn't complete this task

      Migration direction is DC to cloud

       

      This is reproducible on Data Center:

      Steps to Reproduce

      • Run Product Link Fix on Confluence instance

      Expected Results

      Links are fixed

      Actual Results

      After spending a long time to execute, the tool shows an error and stopped.

      id: "f7a19862-0000-43fa-xxxx-064008232bd0"status: "ERROR"error:
      error: "CONFLUENCE_TASK_ERROR"description: "We couldn't complete this task"details: "We’ve encountered an error when updating links in Confluence. If this problem persists, contact Atlassian Support."

      Workaround

      • There is no known workaround at this time. Contact Atlassian Support.

            Assignee:
            jchen7
            Reporter:
            Jinmo Yi (이진모)
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              Created:
              Updated:
              Resolved: