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Bug
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Resolution: Fixed
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Low
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None
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1
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Severity 3 - Minor
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Issue Summary
In the Confluence Database, users can mark comments as "Resolved." These resolved comments are accessible through the three-dot menu in the top right corner under "Resolved Comments," and can be reopened if necessary.
However, we've identified an issue: when a comment is reopened, it disappears from the "Resolved Comments" view but does not reappear in the database table.
Steps to Reproduce
- Add a comment to a cell in the database.
- Mark the comment as "Resolved".
- Open the three-dot menu in the top right corner and navigate to "Resolved Comments".
- Choose to reopen a resolved comment.
Expected Results
When a comment is reopened, it should return to its original cell in the database table and be visible to users as an open comment.
Actual Results
The comment is removed from the "Resolved Comments" view but does not show up in the database. It is neither visible in its original cell nor listed as an open comment.
Workaround
Currently, there is no known workaround for this behaviour. A workaround will be added here when available