Some file types do not display in the "Media and Files" field in Confluence Databases

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: Database
    • None
    • Severity 3 - Minor

      Issue Summary

      Some file types do not appear in the "Media and Files" field in the database view. However, when we click the cell, the file content is displayed. This behavior suggests that not all file types have proper preview functionality in the database. PDF files, for example, display correctly and serve as a temporary workaround.

      Affected file types: JSON, XML, LOG.

      Steps to Reproduce

      1. Open Confluence and navigate to a database.
      2. Add the "Media and Files" field.
      3. Import a JSON file.
      4. Observe that the JSON file does not display.
      5. Click or interact with the entry for the JSON file.
      6. Notice that the file content loads upon interaction.

      Expected Results

      All imported file types, including JSON, LOG and XML, should display in the "Media and Files" field of the database, similar to how PDFs are displayed.

      Actual Results

      JSO, LOG and XML files do not display in the "Media and Files" field after import. They are only visible upon interacting with their respective entries.

      Workaround

      Using PDFs instead of JSON or XML files.

            Assignee:
            Harry Chen
            Reporter:
            Matheus Z
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: